Understanding.

We understand the importance of our role as a mental health agency in the Baltimore City area 

We understand the particular challenges that impact impoverished Baltimore City residents.

 

Transparency. 

We understand the need for transparency regarding the services we provide. 

We are committed to remaining transparent in our operations. 

 

Kindness.

We exhibit kindness during each step of the service delivery process. 

Our referral sources can always expect that their clients will receive service with a smile. 

 

Respect.

We show respect to our clients, their families and the larger community. 

We recognize the importance of always showing respect for the dignity and worth of our clients. 

 

Collaboration.

We understand the value of collaboration.

We recognize the need for interdisciplinary collaboration when providing services to our patients.

 

Innovation and creativity.

We value innovation and creativity throughout our organization.

We recognize the importance of continuously evolving as an organization.